{"id":1186,"date":"2021-01-12T19:18:30","date_gmt":"2021-01-12T18:18:30","guid":{"rendered":"https:\/\/www.benz-it.de\/content\/?page_id=1186"},"modified":"2026-02-12T13:18:38","modified_gmt":"2026-02-12T12:18:38","slug":"fernwartung","status":"publish","type":"page","link":"https:\/\/www.kiu-it.de\/info\/service-info\/fernwartung\/","title":{"rendered":"Fernwartung"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8220;1&#8243; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; use_background_color_gradient=&#8220;on&#8220; background_color_gradient_direction=&#8220;234deg&#8220; background_color_gradient_stops=&#8220;rgba(92,197,237,0.31) 20%|rgba(255,255,255,0.5) 77%&#8220; background_color_gradient_overlays_image=&#8220;on&#8220; background_color_gradient_start=&#8220;rgba(92,197,237,0.31)&#8220; background_color_gradient_start_position=&#8220;20%&#8220; background_color_gradient_end=&#8220;rgba(255,255,255,0.5)&#8220; background_color_gradient_end_position=&#8220;77%&#8220; background_image=&#8220;https:\/\/www.kiu-it.de\/info\/wp-content\/uploads\/2020\/11\/IStock-Haende-Tastatur-1500&#215;500-1.jpg&#8220; background_position=&#8220;bottom_right&#8220; min_height_tablet=&#8220;&#8220; min_height_phone=&#8220;&#8220; min_height_last_edited=&#8220;on|desktop&#8220; background_last_edited=&#8220;on|tablet&#8220; background_position_phone=&#8220;center_right&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;4_4&#8243; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_divider show_divider=&#8220;off&#8220; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; min_height_tablet=&#8220;&#8220; min_height_phone=&#8220;&#8220; min_height_last_edited=&#8220;on|phone&#8220; custom_margin=&#8220;300px||||false|false&#8220; custom_margin_tablet=&#8220;150px||||false|false&#8220; custom_margin_phone=&#8220;100px||||false|false&#8220; custom_margin_last_edited=&#8220;on|desktop&#8220; global_colors_info=&#8220;{}&#8220; custom_margin__hover_enabled=&#8220;on|desktop&#8220; custom_margin__hover=&#8220;300px||||false|false&#8220;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; _builder_version=&#8220;4.16&#8243; custom_padding=&#8220;54px|0px|100px|0px&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row column_structure=&#8220;2_3,1_3&#8243; use_custom_gutter=&#8220;on&#8220; gutter_width=&#8220;1&#8243; make_equal=&#8220;on&#8220; admin_label=&#8220;Contact&#8220; _builder_version=&#8220;4.16&#8243; background_color_gradient_direction=&#8220;90deg&#8220; background_size=&#8220;initial&#8220; background_position=&#8220;top_left&#8220; background_repeat=&#8220;repeat&#8220; width_tablet=&#8220;&#8220; width_phone=&#8220;100%&#8220; width_last_edited=&#8220;on|phone&#8220; max_width_tablet=&#8220;&#8220; max_width_phone=&#8220;100%&#8220; max_width_last_edited=&#8220;on|phone&#8220; custom_margin=&#8220;-10%||||false|false&#8220; custom_margin_tablet=&#8220;-12%||||false|false&#8220; custom_margin_phone=&#8220;-20%||||false|false&#8220; custom_margin_last_edited=&#8220;on|phone&#8220; custom_padding=&#8220;0px|0px|0px|0px||&#8220; animation_style=&#8220;slide&#8220; animation_direction=&#8220;bottom&#8220; animation_intensity_slide=&#8220;4%&#8220; box_shadow_style=&#8220;preset3&#8243; box_shadow_vertical=&#8220;58px&#8220; box_shadow_blur=&#8220;58px&#8220; box_shadow_color=&#8220;rgba(0,0,0,0.1)&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;2_3&#8243; _builder_version=&#8220;4.16&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_text admin_label=&#8220;Titel Fernwartung&#8220; _builder_version=&#8220;4.23.4&#8243; text_font=&#8220;||||||||&#8220; text_line_height=&#8220;1.5em&#8220; header_font=&#8220;||||||||&#8220; header_3_font=&#8220;Roboto|500||on|||||&#8220; header_3_text_color=&#8220;#0099AA&#8220; header_3_font_size=&#8220;23px&#8220; header_3_letter_spacing=&#8220;1px&#8220; header_3_line_height=&#8220;1.4em&#8220; background_color=&#8220;#ffffff&#8220; custom_padding=&#8220;50px|50px|50px|50px|false|false&#8220; header_3_font_size_tablet=&#8220;&#8220; header_3_font_size_phone=&#8220;25px&#8220; header_3_font_size_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h3>Fernwartungs&shy;service<\/h3>\n<p>Nur drei Schritte und wir k\u00f6nnen helfen:<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8220;Text Punkt 1&#8243; _builder_version=&#8220;4.23.4&#8243; text_font=&#8220;||||||||&#8220; text_line_height=&#8220;1.5em&#8220; header_font=&#8220;||||||||&#8220; header_text_color=&#8220;#e2007a&#8220; header_3_font=&#8220;Roboto|500||on|||||&#8220; header_3_text_color=&#8220;#5cc5ed&#8220; header_3_font_size=&#8220;23px&#8220; header_3_letter_spacing=&#8220;1px&#8220; header_3_line_height=&#8220;1.4em&#8220; background_color=&#8220;#ffffff&#8220; custom_padding=&#8220;20px|50px|20px|50px|false|false&#8220; header_3_font_size_tablet=&#8220;&#8220; header_3_font_size_phone=&#8220;25px&#8220; header_3_font_size_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p><strong>1.<\/strong> <span style=\"color: #0099aa;\"><strong>| <\/strong><\/span><strong>Anrufen<\/strong><span style=\"color: #00ccff;\"><strong><br \/> <\/strong><\/span>Rufen Sie unsere Hotline an unter: <strong><span style=\"color: #0099aa;\">+49 (0)7635 \/ 729472-0<\/span><br \/> <\/strong>und lassen Sie sich mit einem unserer Support-Mitarbeiter verbinden.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8220;Text Punkt 2&#8243; _builder_version=&#8220;4.23.4&#8243; text_font=&#8220;||||||||&#8220; text_line_height=&#8220;1.5em&#8220; link_font=&#8220;||||on|||#555555|&#8220; link_text_color=&#8220;#555555&#8243; header_font=&#8220;||||||||&#8220; header_text_color=&#8220;#e2007a&#8220; header_3_font=&#8220;Roboto|500||on|||||&#8220; header_3_text_color=&#8220;#5cc5ed&#8220; header_3_font_size=&#8220;23px&#8220; header_3_letter_spacing=&#8220;1px&#8220; header_3_line_height=&#8220;1.4em&#8220; background_color=&#8220;#ffffff&#8220; custom_padding=&#8220;20px|50px|20px|50px|false|false&#8220; header_3_font_size_tablet=&#8220;&#8220; header_3_font_size_phone=&#8220;25px&#8220; header_3_font_size_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220; link_text_color__hover_enabled=&#8220;on|hover&#8220; link_text_color__hover=&#8220;#0099AA&#8220;]<\/p>\n<p><strong>2.<\/strong><span style=\"color: #0099aa;\"><strong> | <\/strong><\/span><strong>Download &#8222;TeamViewer&#8220;<\/strong><br \/>Um Sie per Fernwartung unterst\u00fctzen zu k\u00f6nnen, setzen wir die Software TeamViewer ein. Diese Software ist die Voraussetzung daf\u00fcr, aus der Entfernung kontrolliert Zugriff auf Ihren Rechner zu erhalten<span style=\"color: #0099aa;\"><strong>*<\/strong><\/span>.<br \/>Zum Herunterladen (Download) und zur Installation klicken Sie jetzt einfach mit der Maus auf den nebenstehenden <strong><a href=\"https:\/\/get.teamviewer.com\/kiu-it\" target=\"_blank\" rel=\"noopener\" title=\"Download KIU-IT TeamViewer\">Download-Link<\/a><\/strong> in der rechten Leiste.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8220;Text Punkt 3 + Hinweis&#8220; _builder_version=&#8220;4.23.4&#8243; text_font=&#8220;||||||||&#8220; text_line_height=&#8220;1.5em&#8220; header_font=&#8220;||||||||&#8220; header_text_color=&#8220;#e2007a&#8220; header_3_font=&#8220;Roboto|500||on|||||&#8220; header_3_text_color=&#8220;#5cc5ed&#8220; header_3_font_size=&#8220;23px&#8220; header_3_letter_spacing=&#8220;1px&#8220; header_3_line_height=&#8220;1.4em&#8220; background_color=&#8220;#ffffff&#8220; custom_padding=&#8220;20px|50px|20px|50px|false|false&#8220; header_3_font_size_tablet=&#8220;&#8220; header_3_font_size_phone=&#8220;25px&#8220; header_3_font_size_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p><strong>3.<\/strong> <span style=\"color: #0099aa;\"><strong>| <\/strong><\/span><strong>ID + Kennwort<\/strong><\/p>\n<p>Sobald Sie das Programm gestartet haben, teilen Sie unserem Mitarbeiter Ihre ID sowie das Kennwort mit. Erst jetzt bekommt unser Mitarbeiter Zugriff auf Ihren PC.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8220;https:\/\/www.kiu-it.de\/info\/wp-content\/uploads\/2024\/04\/Screen-KIU-TeamViewer.png&#8220; alt=&#8220;Screenshot des KIU-TeamViewer&#8220; title_text=&#8220;Screenshot des KIU-TeamViewer&#8220; show_in_lightbox=&#8220;on&#8220; use_overlay=&#8220;on&#8220; overlay_icon_color=&#8220;#E2007A&#8220; hover_overlay_color=&#8220;rgba(255,255,255,0.5)&#8220; hover_icon=&#8220;&#x54;||divi||400&#8243; align=&#8220;center&#8220; _builder_version=&#8220;4.25.0&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;#CCEEEE&#8220; height=&#8220;250px&#8220; custom_padding=&#8220;20px||20px||false|false&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_image][et_pb_text admin_label=&#8220;Text Punkt 3 + Hinweis&#8220; _builder_version=&#8220;4.23.4&#8243; text_font=&#8220;||||||||&#8220; text_line_height=&#8220;1.5em&#8220; header_font=&#8220;||||||||&#8220; header_text_color=&#8220;#e2007a&#8220; header_3_font=&#8220;Roboto|500||on|||||&#8220; header_3_text_color=&#8220;#5cc5ed&#8220; header_3_font_size=&#8220;23px&#8220; header_3_letter_spacing=&#8220;1px&#8220; header_3_line_height=&#8220;1.4em&#8220; background_color=&#8220;#ffffff&#8220; custom_padding=&#8220;20px|50px|20px|50px|false|false&#8220; header_3_font_size_tablet=&#8220;&#8220; header_3_font_size_phone=&#8220;25px&#8220; header_3_font_size_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<strong><span style=\"color: #0099aa;\">*Bitte beachten Sie: <\/span><br \/>\n<\/strong>Der Fernzugriff ist nur dann m\u00f6glich, solange TeamViewer auf Ihrem Rechner ge\u00f6ffnet ist. Sobald Sie das Programm schlie\u00dfen, wird die Verbindung zu uns getrennt.[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;1_3&#8243; _builder_version=&#8220;4.16&#8243; background_color=&#8220;#c6ccd3&#8243; background_enable_image=&#8220;off&#8220; custom_padding=&#8220;50px||100px||false|false&#8220; custom_padding_tablet=&#8220;||100px||false|false&#8220; custom_padding_phone=&#8220;||80px||false|false&#8220; custom_padding_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_text admin_label=&#8220;Headline Fernwartung&#8220; _builder_version=&#8220;4.25.0&#8243; text_font=&#8220;||||||||&#8220; text_text_color=&#8220;#7f868b&#8220; text_font_size=&#8220;15px&#8220; text_line_height=&#8220;1.5em&#8220; header_font=&#8220;Roboto|500||on|||||&#8220; header_text_color=&#8220;#ffffff&#8220; header_font_size=&#8220;20px&#8220; header_letter_spacing=&#8220;0.5px&#8220; header_line_height=&#8220;1.3em&#8220; header_2_font=&#8220;Lato|700|||||||&#8220; header_2_font_size=&#8220;32px&#8220; header_2_line_height=&#8220;1.4em&#8220; background_layout=&#8220;dark&#8220; custom_padding=&#8220;|||40px|false|false&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover_enabled=&#8220;off|desktop&#8220;]<\/p>\n<h1><span style=\"color: #808080;\">download <\/span>KIU-IT.TeamViewer<\/h1>\n<p>[\/et_pb_text][et_pb_divider color=&#8220;#ffffff&#8220; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_divider][et_pb_cta button_url=&#8220;https:\/\/customdesign.teamviewer.com\/download\/version_15x\/s399a4d_windows\/TeamViewerQS.exe&#8220; url_new_window=&#8220;on&#8220; button_text=&#8220;Download&#8220; disabled_on=&#8220;on|on|on&#8220; admin_label=&#8220;CTO &#8211; Download TeamViewer Windows&#8220; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; header_level=&#8220;h1&#8243; header_font=&#8220;Roboto|500||on|||||&#8220; header_font_size=&#8220;20px&#8220; background_color=&#8220;rgba(127,134,139,0.7)&#8220; custom_button=&#8220;on&#8220; button_text_color=&#8220;#0099AA&#8220; button_bg_color=&#8220;#CCEEEE&#8220; button_border_color=&#8220;#ffffff&#8220; button_icon=&#8220;&#x22;||divi||400&#8243; custom_margin=&#8220;10px|10px|10px|10px|false|false&#8220; custom_padding=&#8220;10px||20px||false|false&#8220; disabled=&#8220;on&#8220; global_colors_info=&#8220;{}&#8220; button_bg_color__hover_enabled=&#8220;on|desktop&#8220; button_bg_color__hover=&#8220;#0099AA&#8220; button_bg_enable_color__hover=&#8220;on&#8220; button_border_width__hover_enabled=&#8220;on|hover&#8220; button_border_width__hover=&#8220;2px&#8220; button_text_color__hover=&#8220;#FFFFFF&#8220; button_text_color__hover_enabled=&#8220;on|hover&#8220;]<\/p>\n<p>f\u00fcr <strong>Microsoft Windows 10<\/strong><\/p>\n<p>[\/et_pb_cta][et_pb_text disabled_on=&#8220;on|on|on&#8220; admin_label=&#8220;Text Hinweis&#8220; _builder_version=&#8220;4.16&#8243; text_font=&#8220;||||||||&#8220; text_text_color=&#8220;#7f868b&#8220; text_font_size=&#8220;17px&#8220; text_line_height=&#8220;1.5em&#8220; header_font=&#8220;|600||on|||||&#8220; header_text_color=&#8220;#7f868b&#8220; header_font_size=&#8220;20px&#8220; header_2_font=&#8220;Lato|700|||||||&#8220; header_2_font_size=&#8220;32px&#8220; header_2_line_height=&#8220;1.4em&#8220; background_layout=&#8220;dark&#8220; custom_margin=&#8220;||||false|false&#8220; custom_padding=&#8220;50px|20px|50px|40px|false|false&#8220; disabled=&#8220;on&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>Achten Sie vor dem Download auf den Hinweis der unterschiedlichen Betriebssysteme. Wenn Sie sich nicht sicher sind, welches Betriebssystem auf Ihrem Rechner installiert ist, klicken Sie auf unten stehenden Download-Link:<\/p>\n<p>[\/et_pb_text][et_pb_cta button_url=&#8220;https:\/\/get.teamviewer.com\/kiu-it&#8220; url_new_window=&#8220;on&#8220; button_text=&#8220;Download&#8220; admin_label=&#8220;CTO &#8211; Download TeamViewer Allgemein&#8220; _builder_version=&#8220;4.27.5&#8243; _module_preset=&#8220;default&#8220; header_level=&#8220;h1&#8243; header_font=&#8220;Roboto|500||on|||||&#8220; header_font_size=&#8220;20px&#8220; background_color=&#8220;rgba(127,134,139,0.7)&#8220; custom_button=&#8220;on&#8220; button_text_color=&#8220;#0099AA&#8220; button_bg_color=&#8220;#CCEEEE&#8220; button_border_color=&#8220;#ffffff&#8220; button_icon=&#8220;&#x22;||divi||400&#8243; custom_margin=&#8220;10px|10px|10px|10px|false|false&#8220; custom_padding=&#8220;10px||20px||false|false&#8220; hover_enabled=&#8220;0&#8243; global_colors_info=&#8220;{}&#8220; button_bg_color__hover=&#8220;#0099AA&#8220; button_bg_color__hover_enabled=&#8220;on|desktop&#8220; button_border_width__hover=&#8220;2px&#8220; button_border_width__hover_enabled=&#8220;on|hover&#8220; button_text_color__hover_enabled=&#8220;on|hover&#8220; button_text_color__hover=&#8220;#FFFFFF&#8220; button_bg_enable_color__hover=&#8220;on&#8220; sticky_enabled=&#8220;0&#8243;]<\/p>\n<p>f\u00fcr <strong>alle Betriebssysteme<\/strong><\/p>\n<p>[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fernwartungs&shy;service Nur drei Schritte und wir k\u00f6nnen helfen:1. | Anrufen Rufen Sie unsere Hotline an unter: +49 (0)7635 \/ 729472-0 und lassen Sie sich mit einem unserer Support-Mitarbeiter verbinden.2. | Download &#8222;TeamViewer&#8220;Um Sie per Fernwartung unterst\u00fctzen zu k\u00f6nnen, setzen wir die Software TeamViewer ein. Diese Software ist die Voraussetzung daf\u00fcr, aus der Entfernung kontrolliert Zugriff [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":191,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_analysis_target_kw":"","_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1186","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.kiu-it.de\/info\/wp-json\/wp\/v2\/pages\/1186","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kiu-it.de\/info\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kiu-it.de\/info\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kiu-it.de\/info\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kiu-it.de\/info\/wp-json\/wp\/v2\/comments?post=1186"}],"version-history":[{"count":3,"href":"https:\/\/www.kiu-it.de\/info\/wp-json\/wp\/v2\/pages\/1186\/revisions"}],"predecessor-version":[{"id":2196,"href":"https:\/\/www.kiu-it.de\/info\/wp-json\/wp\/v2\/pages\/1186\/revisions\/2196"}],"up":[{"embeddable":true,"href":"https:\/\/www.kiu-it.de\/info\/wp-json\/wp\/v2\/pages\/191"}],"wp:attachment":[{"href":"https:\/\/www.kiu-it.de\/info\/wp-json\/wp\/v2\/media?parent=1186"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}